Knowledge Base/Detailed Help by Workspace Section/Messages and Email

Action: Assign Priority and Sensitivity

Workspace Support Team
posted this on April 22, 2011 20:50

Description: The sender and/or recipient can prioritize a message with different levels of priority and/or sensitivity. Priority assigns a degree of importance (Normal, High, Low) to the message so that others will know that it should be read immediately.

A message can also be sent with a Sensitivity level (Normal, Personal, Confidential) to limit the number of actions that can be performed. The administrator of the organization will decide on these limits based on certain policy requirements. For example, forwarding confidential messages may not be allowed. Once a message has been sent, its sensitivity cannot be changed.

Directions:

  • From the Actions button, select Priority.
  • Determine whether the Priority level is Normal (default), High, or Low.
  • Determine whether the Sensitivity level is Normal (default), Personal, or Confidential.