Workspace Support Team
posted this on April 29, 2011 16:42
You can use Mac Mail to send and receive emails tied to your domain and mapped to your online account. There are two ways of doing this - POP and IMAP. We recommend that you do not use POP but set up an IMAP account instead since IMAP keeps folders and emails in your Mac Mail client in sync with your folders and emails on the server. POP is a simple one-way pull of emails and can often lead to confusion if you use more than one client or Smartphone with POP. Please note that only emails from your Inbox will be pulled into your Mac Mail. If you have message rules that put incoming messages in other folders, they will not be pulled into your Mac Mail client.
Despite the disadvantages of POP, if you have a compelling business reason to use POP rather than IMAP, please carefully follow the steps outlined below. Otherwise, follow the instructions to setup IMAP in your Mac Mail.
Important: If Mac Mail is trying to find the outgoing server for more than 30 seconds, simply click "Cancel" and then "Continue" again. You will then be at Step 4.
You should also double-check the port numbers in your configuration.
These port settings are extremely important and should be verified. Mac Mail sometime selects ports in a seemingly random way without allowing users to specify them during account setup.