WebDav is a secure technology far friendlier than FTP technology that lets you map folders and files in your online workspace to your computer. At present, only Windows XP, Windows Vista and Windows 7 are supported. Support for Macs is currently being tested.

On Windows Operating Systems, there are two different options. One is free and built-in to the operating system and the other uses an enterprise-grade WebDav client called WebDrive. The WebDav technology built into Windows operating systems uses proprietary Microsoft technology and has certain limitations.

Windows 7 Instructions: It is extremely important that you follow the instructions exactly as there are multiple ways to map drives on Windows 7 computers. Only the following method allows the connection to be persistent. Limitations of the native Windows 7 approach includes (a) you must right-click and "Refresh" your mapped folder to see any folder that you have newly created and (b) support for folder and file name with the ampersand character ("&") is not provided. These are Microsoft OS limitation and maybe addressed by future upgrades or service packs. Instructions for Windows Vista are the same.

1. Go to "Start" and then "Computer".
2. Click on "Map network drive" at the top.
3. Click on "Connect to a Web site that you can use to store your documents and pictures".
4. Click "Next" in the first pop-up "Add Network Location".
5. Highlight "Choose a custom network location" and click Next.
6. Enter https://company.domain.com/dav in the field for "Internet or network address:" where "company.domain.com" is your organization's unique login URL. Please ask your administrator if you do not know what this is. Remember to enter "https" and not "http". Click Next.
7. Enter your online Workspace Username and Password when prompted.
8. Give a name that you can remember for your Network Location in "Type a name for this network location:" and then click Next.

Click "Finish" and you are just about done. There is one other Windows 7 specific thing you need to do (this is to address a strange issue in Windows 7 that slows down WebDav connections. Do the following.

A. In Internet Explorer, open the Tools menu, then click Internet Options.
B. Select the Connections tab.
C. Click the LAN Settings button.
D. Uncheck the "Automatically detect settings" box.

The whole setup on Windows 7 computers should take you five minutes at most.

Windows XP Instructions: It is extremely important that you follow the instructions exactly as there are multiple ways to map drives on Windows XP computers. Only the following method allows for persistent connections and allows you to attach files in your online workspace to Outlook and other email clients that you may have installed on your Windows XP computer. Limitations of the native Windows XP approach, at present, includes (a) the inability to simply select a file or files in your mapped drive and "Send To Mail Recipient" and (b) lack of support for SSL encrypted connections.

1. Click on "My Computer" on your desktop and then click on "My Network Places".
2. Click on "Add a Network Place" under "Network Tasks".
3. In the "Add Network Place" wizard, select "Choose another network location" and click Next.
4. Enter http://company.domain.com/ in the field for "Internet or network address:" where "company.domain.com" is your organization's unique login URL. Please ask your administrator if you do not know what this is. Enter "http" and not "https" as SSL encryption is not fully supported on Windows XP. Click Next.
5. Enter your Username and Password to your online Workspace account when prompted.
6. Give your "Network Place" a name that you can easily remember and click Next.

The whole setup on Windows XP computers should take you five minutes at most.